Thanks for getting in touch! As it stands, LDAP does not play too nicely with Octopus Deploy. The APIs we use do not currently support authenticating against an LDAP server.
You are not entirely out of luck though as our Directory Services Authentication Provider is OSS on GitHub. It means you would have to write this yourself though. I believe we currently use the PrincipalContext and UserPrincipal to do the searching. For LDAP to work, you may need something like DirectoryEntry and DirectorySearcher.
Unfortunately I can not provide you with much more information here (as we do not have any). I can link you to our documentation on building an authentication provider which should help point you in the right direction if you wish to build your own.
If you have any further questions here please don't hesitate to let me know.
We generally do not offer support calls for issues. Our primary method of support is here on Tender or private support email support (at) octopus (dot) com. You are welcome to post any questions you have here or on the previously mentioned address. You are also able to make this conversation private.
Please feel free to forward though any questions you may have. :)
I’ve had telephone conversations with your guys in the past when I worked in UBS (in fact I got the product introduced there). I can’t remember the developer concerned but we assisted you guys in diagnosing a serious performance issue as we had some pretty big deployments going on.
I also introduced the product here at Axioma. One of the plus points I gave was that you guys give good support.
Now at the moment I have a product that won’t integrate with our Active directory. I’ve had a go and our IT support people have had a go. We have too many users to be able to effectively manage double entering all login credentials and frankly it would really be not great for a product to fail to connect to an AD.
I am sure the issue is some configuration issue at our end and will be simple to correct but for now I have a dead product and egg on my face for championing it in the company. Note as well that many of our customers have an eye on what we will be using for this.
I note there has been no reply to my colleague Tim’s request for a conversation/ desktop share. If this truly isn’t possible then can you please as a matter of urgency detail what you need in order diagnose our issue. This should include identifying any logs that you require that Tim can furnish. However I entirely agree with Tim that an eyes on approach will most likely resolve the issue.