Acquire packages fails with Object Reference not set to an instance of an object

adam.goodwin's Avatar


13 Oct, 2017 01:28 PM

Hi, I tried everything in this tread ( and still running into the 'Object Reference not set' issue, this appears to be a problem with version 3.17.3 and above to latest 3.17.5. (All clients have updated Calamari)

I've rolled back to version 3.17, updated the Calamari and I can now deploy as normal.
Is this a bug, or is there something else requires an update ect?


  1. Support Staff 1 Posted by Shane Gill on 16 Oct, 2017 12:18 AM

    Shane Gill's Avatar

    Hi Adam,

    Thanks for getting in touch.

    The discussion that you linked to is quite old and the issues that came out of that have been resolved. I think what you are seeing is something different.

    Would you mind sending your raw deployment logs when package acquisition fails? (


  2. 2 Posted by adam.goodwin on 16 Oct, 2017 09:08 AM

    adam.goodwin's Avatar

    Hi Shane, thanks for looking into this.

    I’ve reduced the log file, and left in the important sections if that is okay?

    Kind Regards,

  3. Support Staff 3 Posted by Shane Gill on 17 Oct, 2017 01:59 AM

    Shane Gill's Avatar

    Hi Adam,

    Thanks for sending your log. Are you able to deploy anything else? A simple "Hello world" script step for example.

    Could you send a screenshot of your deployment process? Do you have parallel steps in your deployment process?


Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:


Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac